Here are some important Practice Policies you should know
Designated Guarantor of Payment: To streamline our billing process, we can only accept payment from one party and therefore now require each client to designate a sole Guarantor of Payment at the time of registration. This designated individual will be responsible for seeking reimbursement from other relevant parties, if necessary.
Payment Policy: All co-pays, co-insurance, and deductibles are settled in full at the time of service. We will no longer initiate the collection of these payments, we now require the guarantor of payment to reach out to us BEFORE the scheduled appointment.
Balances on Account: Please be advised that any outstanding balance on your account must be settled in full before scheduling further appointments. Failure to do so will result in the cancellation of all upcoming scheduled appointments and possible additional fees.
Intake Paperwork: All intake paperwork must be completed at least ONE business day prior to your appointment. This gives your provider time to review all the paperwork before your appointment. If your paperwork is not completed before this timeframe your appointment will be cancelled and will have to be rescheduled for another time.
425 McArthur Drive, Suite B MAIN: (252)331-2421 [email protected] Elizabeth City, NC 27909FAX: (252)331-1422 Monday - Thursday 9am-5pm