Fees
How do I pay for services?
We accept cash, check*, debit, and credit cards.
*Checks will not be accepted at the first appointment. At any time if your check is returned, we will not be able to receive checks as a form of payment again.
*Checks will not be accepted at the first appointment. At any time if your check is returned, we will not be able to receive checks as a form of payment again.
What insurances do you accept?
We are now accepting the following insurance providers:
Aetna; BCBS, Cigna, Optima, MedCost, Tricare, United HealthCare (Optum), Military OneSource, CG SUPRT
*Please see the "Our Providers" section to confirm plans accepted by each provider*
Our providers also offer a self-pay option at $115 per session, please contact our office for specific details.
We are committed to making efforts to ensure that your healthcare plan covers our services. However if your health care plan ultimately denies coverage for any services provided to you, you will be responsible for paying for services rendered.
Aetna; BCBS, Cigna, Optima, MedCost, Tricare, United HealthCare (Optum), Military OneSource, CG SUPRT
*Please see the "Our Providers" section to confirm plans accepted by each provider*
Our providers also offer a self-pay option at $115 per session, please contact our office for specific details.
We are committed to making efforts to ensure that your healthcare plan covers our services. However if your health care plan ultimately denies coverage for any services provided to you, you will be responsible for paying for services rendered.
No Surprises Act
Under section 2799B-6 of the Public Health Service Act, we are required to provide a Good Faith Estimate of expected charges and potential related charges when clients are not using an insurance provider.
What happens if I miss an appointment?
We understand that sometimes unexpected things happen and it may be necessary for you to cancel your appointment. Our providers put in their best efforts to provide you with the highest quality care. However, to help us accommodate other clients in need, we kindly request that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This will allow us to possibility fill that appointment time with someone else. Clients will be responsible for a $50 charge for each no show/no call event or when an appointment is canceled with less than 24 hours prior notice.
Additionally, only a 15-minute grace period will be given for clients running late. Clients arriving after the 15-minute grace period WILL be charged the same $50 fee and the appointment will be canceled.
Additionally, only a 15-minute grace period will be given for clients running late. Clients arriving after the 15-minute grace period WILL be charged the same $50 fee and the appointment will be canceled.
What happens if I am sick?
We understand that sickness happens. However, for the safety and well-being or our clinicians and clients, we ask that you do not come in if you are sick. Please communicate with your provider or our office staff as soon as you know you are unwell and will not be able to make it into the office (telehealth may be an option). If your provider or the office manager notices that you are sick, your appointment will be canceled and you may be subject to the $50 late cancellation fee.
Appointment Information
What should I expect at the first appointment? Adult
Scheduling your first session can leave you wondering what to expect! This first session will be different than other sessions. Your provider will ask questions to better understand your current concerns, historical information and to gain further details about information on your intake questionnaire. This is so your clinician can help build an individualized treatment plan for you based on your goals for therapy!
Don't worry, these goals can change as the therapeutic process opens up new areas you want to explore.
Don't worry, these goals can change as the therapeutic process opens up new areas you want to explore.
What should I expect at the first appointment? - Minor Clients
With all minor clients, we ask that a parent or legal guardian are present to physically consent to the beginning of the therapeutic relationship. Therefore at the start of the appointment, your child's therapist will meet with the parent/legal guardian and the minor client for roughly 15 minutes to get background information and review the consent for therapy services.
After roughly 15 minutes, your child's counselor will have you step out and they will continue the rest of the intake with just your child. After your child's appointment, your child's counselor will let you know roughly how often they would like to see your child to start and you will be able to schedule more appointments with our office staff.
After roughly 15 minutes, your child's counselor will have you step out and they will continue the rest of the intake with just your child. After your child's appointment, your child's counselor will let you know roughly how often they would like to see your child to start and you will be able to schedule more appointments with our office staff.
How long should therapy last?
Your therapeutic journey is unique to you, therefore there is no set amount of time that therapy will take. However, our goal is to work ourselves out of a job, so we will check in often about therapeutic goals and session frequency!
Can I bring my child and have them sit in the waiting room?
We understand that childcare can be difficult to find, however we ask that children are not left in the waiting room.
How can I verify my provider?
Our providers are highly dedicated to upholding the professional and ethical standards of practice. We encourage our clients to be informed about their providers licensure and training. Please see the North Carolina Board of Licensed Clinical Mental Health Counselors website here to verify your providers licensure: https://portal.ncblcmhc.org/verification/search.aspx
*Please note: graduate level interns are in the process of completing their education and have not yet earned licensure in the state of North Carolina*
*Please note: graduate level interns are in the process of completing their education and have not yet earned licensure in the state of North Carolina*
Why should I read my provider's PDS?
Your provider's Professional Disclosure Statement or PDS has in-depth information about your provider's therapy style, additional training, certifications and areas of focus, as well as areas outside of their scope of practice. The PDS reviews other information such as billing, sickness, and means of contact. This is your contract for therapeutic services, make sure you take your time to review this information!
How long does a session last?
The initial intake, as well as each following session, is approximately 53-55 minutes.
Which therapeutic approaches are used?
Our providers use a variety of approaches to support you in finding relief, building resilience, and creating lasting change.
🧠 Cognitive Behavioral Therapy (CBT) CBT helps you identify and shift unhelpful thoughts and behaviors, providing practical tools to manage anxiety, depression, and everyday challenges.
🧩 Psychodynamic Therapy This approach explores how early life experiences and unconscious patterns influence your emotions, relationships, and reactions today.
💬 Person-Centered Therapy In a supportive, nonjudgmental space, you are encouraged to explore your experiences, build self-trust, and move toward your goals at your own pace.
🛡️ Somatic Therapy Somatic approaches focus on the mind-body connection, helping release trauma and regulate the nervous system through increased awareness of physical sensations.
👁️ EMDR (Eye Movement Desensitization and Reprocessing)EMDR is a structured therapy that helps process and heal from trauma, distressing memories, and negative self-beliefs by activating the brain’s natural healing processes.
🌱 Developmental Therapy This perspective considers how emotional and relational development over the lifespan impacts current functioning, helping heal unmet developmental needs from earlier life stages.
🤝 Attachment-Based Therapy Attachment-focused work helps strengthen your ability to form secure, healthy relationships by exploring early attachment experiences and their impact on trust, intimacy, and emotional regulation.
🧘 Mindfulness-Based Therapy Mindfulness practices support staying present with your thoughts, emotions, and sensations in a way that reduces reactivity, stress, and overwhelm.
🎯 Solution-Focused Therapy This goal-oriented approach emphasizes your strengths and successes, helping you create actionable steps toward a more satisfying future.
🪞 Internal Family Systems (IFS)IFS explores and heals different "parts" of yourself — such as inner critics or protectors — fostering self-compassion and inner balance.
🧩 Dialectical Behavior Therapy (DBT)DBT combines acceptance and change strategies, teaching skills like emotional regulation, distress tolerance, interpersonal effectiveness, and mindfulness.
🧬 Neuropsychological and Brain-Based Approaches Using the latest understanding of brain functioning and nervous system regulation, we help address cognitive, emotional, and behavioral challenges at the root level.
❤️ Grief and Loss Counseling We offer a compassionate space to process grief, honor your loss, and find healing and meaning after a major life transition.
🎈 Play Therapy Play Therapy provides children with a safe, supportive space to express emotions, process experiences, and develop coping skills through play — their natural language for healing and communication.
🧠 Cognitive Behavioral Therapy (CBT) CBT helps you identify and shift unhelpful thoughts and behaviors, providing practical tools to manage anxiety, depression, and everyday challenges.
🧩 Psychodynamic Therapy This approach explores how early life experiences and unconscious patterns influence your emotions, relationships, and reactions today.
💬 Person-Centered Therapy In a supportive, nonjudgmental space, you are encouraged to explore your experiences, build self-trust, and move toward your goals at your own pace.
🛡️ Somatic Therapy Somatic approaches focus on the mind-body connection, helping release trauma and regulate the nervous system through increased awareness of physical sensations.
👁️ EMDR (Eye Movement Desensitization and Reprocessing)EMDR is a structured therapy that helps process and heal from trauma, distressing memories, and negative self-beliefs by activating the brain’s natural healing processes.
🌱 Developmental Therapy This perspective considers how emotional and relational development over the lifespan impacts current functioning, helping heal unmet developmental needs from earlier life stages.
🤝 Attachment-Based Therapy Attachment-focused work helps strengthen your ability to form secure, healthy relationships by exploring early attachment experiences and their impact on trust, intimacy, and emotional regulation.
🧘 Mindfulness-Based Therapy Mindfulness practices support staying present with your thoughts, emotions, and sensations in a way that reduces reactivity, stress, and overwhelm.
🎯 Solution-Focused Therapy This goal-oriented approach emphasizes your strengths and successes, helping you create actionable steps toward a more satisfying future.
🪞 Internal Family Systems (IFS)IFS explores and heals different "parts" of yourself — such as inner critics or protectors — fostering self-compassion and inner balance.
🧩 Dialectical Behavior Therapy (DBT)DBT combines acceptance and change strategies, teaching skills like emotional regulation, distress tolerance, interpersonal effectiveness, and mindfulness.
🧬 Neuropsychological and Brain-Based Approaches Using the latest understanding of brain functioning and nervous system regulation, we help address cognitive, emotional, and behavioral challenges at the root level.
❤️ Grief and Loss Counseling We offer a compassionate space to process grief, honor your loss, and find healing and meaning after a major life transition.
🎈 Play Therapy Play Therapy provides children with a safe, supportive space to express emotions, process experiences, and develop coping skills through play — their natural language for healing and communication.
Communications with Provider
What if I see my provider out in public?
Privacy and confidentiality are of utmost importance to our providers. Therefore, if you see your provider out in public, they will not acknowledge that they know you, unless you acknowledge them first.
If you see your provider in public, please refrain from sharing in depth information about yourself. Please save this information for the secure environment within our office.
If you see your provider in public, please refrain from sharing in depth information about yourself. Please save this information for the secure environment within our office.
What if I find my provider on social media?
.Due to the importance of your confidentiality, your providers will not accept friend or contact requests from current or former clients on any social networking site (Facebook, Instagram, LinkedIn, etc.). This can be discussed further in session if you have questions.
How can I communicate with my provider outside of session?
You will receive a link to your client portal through Simple Practice. The portal offers a secure messaging feature to communicate with your provider. Information clinical in nature can be shared via the client portal for your provider to review during business hours. You can also communicate with our office manager through the portal for appointment related information.
425 McArthur Drive, Suite B
Elizabeth City, NC 27909 |
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Monday - Thursday 9am-5pm
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