Fees
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How do I pay for services? |
We are now accepting the following insurance providers: |
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No Surprises Act |
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What if I miss an appointment? |
We understand that life happens. Our providers work diligently to provide the best care possible. Our office has a 24 hour notice for a cancellation policy, so we can possibly fill that appointment time with someone else. If an appointment is cancelled after the 24 hour mark, you will be charged a $35 late cancellation fee. |
Appointment Information
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What should I expect at the first appointment? Adult |
Your first session can leave you wondering what to expect! This first session will be different than other sessions, there will be a lot of questions, often relating to what was put in your intake questionnaire. This is so your clinician can help build an individualized treatment plan for your surrounded by your goals for therapy! |
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What should I expect at the first appointment? Minor Clients |
With all minor clients, we ask that a parent or legal guardian are present to physically consent to the beginning of the therapeutic relationship. Therefore at the start of the appointment, your child's therapist will take back both you and the minor client for roughly 15 minutes to get background information and begin the consent for therapy services. After roughly 15 minutes, your child's counselor will have you step out and they will continue the rest of the intake with just your child. After your child's appointment, your child's counselor will let you know roughly how often they would like to see your child to start and you will be able to schedule more appointments with our office staff. |
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How long should therapy last?
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Your therapeutic journey is unique to you, therefore there is no set amount of time that therapy will take. However, our goal is to work ourselves out of a job, so we want to work with you in your timeline to meet your goals! |
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What if I see my provider out in public? |
Privacy and confidentiality is of the utmost importance to our providers. Therefore, if you see your provider out in public, they will not acknowledge that they know you, unless you acknowledge them first. |
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How can I verify my provider? |
Every counselor in our office takes their licensure seriously, and you can verify their licensure with the state of North Carolina. First, go to the provider's licensing board's website. For our office it is either the NCBLCMHC (for LCMHC) or the NCMFTLB (for LMFT) verify a license page. Put in your clinician's name! From there you can see your clinician's licensure information! *Please note: any graduate interns are in the process of completing their education and have not earned licensure in the state of North Carolina* |
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Why should I read my provider's PDS? |
Your provider's Professional Disclosure Statement or PDS has in-depth information about your provider's therapy style and what their expectations are from therapy. The PDS discusses other information such as billing, sickness, and means of contacting them. This is a binding contract that you and your provider are signing, make sure you know what is discussed! |
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Can I bring my child and have them sit in the waiting room? |
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